Privacy Policy

1Information We Collect

We collect information you provide directly and information generated through your use of our services.

1.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile & Career Data: Resume content, work experience, skills, education, and career goals you enter into our platform.
• Knowledge Base: Projects, skills, and professional accomplishments you submit to build your knowledge base.
• Payment Information: Billing details processed securely through Stripe. We do not store your full payment card numbers.
• Communications: Messages or inquiries you send to our support team.

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, session duration, and interactions within the platform.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.
• Log Data: Server logs that record requests made to our services.

1.3 Information from Third Parties

• Authentication Providers: If you sign in via AWS Cognito or linked identity providers, we receive your profile information as permitted by your settings.
• Banking Data (Plaid): If you connect a bank account, Plaid provides us with account information as described in their privacy policy.

2How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our AI-powered career services and resume tools.
• Personalize your experience, including generating tailored resume content and career fit analyses.
• Process payments and manage your subscription plan.
• Send service-related communications such as account confirmations and important updates.
• Respond to your support requests and inquiries.
• Detect, prevent, and address fraud, security incidents, and technical issues.
• Comply with applicable legal obligations.
• Conduct internal analytics to understand how our platform is used and to improve it.

3Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who help us operate our platform (e.g., AWS for cloud infrastructure, Stripe for payments, Plaid for banking). These providers are contractually obligated to protect your data.
• AI Services: We use AI model providers (including OpenRouter and Anthropic) to power our analysis features. Career data submitted for analysis may be processed by these providers under their respective data processing agreements.
• Legal Requirements: We may disclose your information if required by law, legal process, or to protect the rights and safety of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We will share your data in any other circumstances with your explicit consent.

4Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us at the address below. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.

Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics and platform improvement.

5Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using TLS/HTTPS.
• Encryption of sensitive data at rest in AWS storage services.
• Access controls limiting data access to authorized personnel only.
• Regular security reviews of our infrastructure and code.

While we take reasonable precautions, no security system is impenetrable. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.

6Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Portability: Request your data in a machine-readable format.
• Opt-Out: Opt out of non-essential marketing communications at any time.
• Restriction: Request that we restrict processing of your data in certain circumstances.

To exercise any of these rights, please contact us at admin@ambittechnology.net. We will respond to your request within 30 days.

7Cookies & Tracking

We use cookies and similar tracking technologies to:

• Maintain your authentication session so you stay logged in.
• Remember your preferences and settings.
• Analyze platform usage and performance through anonymized analytics.

You can configure your browser to refuse cookies, but some features of our platform may not function properly without them. We do not use third-party advertising cookies or sell your browsing data.

8Third-Party Services

Our platform integrates with the following third-party services. Their use of your data is governed by their own privacy policies:

9Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify you via email or a prominent notice on our platform. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: